The main reason why this is in place is to prevent agents and bots from gaming the system and taking away the opportunity for individual applicants to book appointments that they deserve.Īgents that deal with US visa applications often have a pool of “placeholder” accounts.
*** Why does a CGI account freeze for 72 hours?
Change password on us travel docs how to#
Related: How to schedule a US visa interview – A step-by-step guide Any attempt to change the password will not extend the time either. So any repeated login attempts will not prolong the time. The 72 hours is calculated from the first time you see the error message. When you see the above message, your visa appointment account is locked for 72 hours and you cannot log back in for at least 72 hours.
Your visa appointment (also called CGI Federal or US Travel Docs) account is frozen for 72 hours when you see the following message on your account. *** What does it mean by a CGI account frozen for 72 hours? In this article, I will explain why a CGI account gets frozen for 72 hours, how to prevent it and if there are any options to unfreeze a frozen account. I know why it happens and how to avoid it. You paid $160 for the fee, not a small amount. What’s suspicious about it? You weren’t trying to game the system or hack someone’s account. You were only trying to book an appointment for your visa interview. Especially when you haven’t done anything suspicious. Having your CGI account frozen for 72 hours is frustrating and discouraging. Our call center agents will not be able to assist you with unfreezing your account or scheduling your appointment until then.” Your account will be unfrozen automatically after that time. “Your account has been frozen for suspicious activity, and you will not be able to access it for up to 72 hours. When your CGI account is frozen, you are often presented with the following error message. And, on top of that, it’s quite frustrating if your US visa account is frozen for 72 hours for suspicious activity. You have to check for available appointments several times a day, even at odd hours such as late nights or early mornings. You will need to provide your ETA reference number and passport details.With the limited availability of US visa appointments, it’s already a pain to find an appointment for your visa interview. If you do not have any health or character concerns and were unsuccessful in obtaining an ETA online (including passport holders from Taiwan) please contact the Global Service Centre at +61 2 6196 0196 to progress your application. To start an online application you will need to create an ImmiAccount or login to your existing account. Additionally, if you do not meet the health requirements you should apply for a Visitor visa (subclass 600), rather than an ETA. If you arrive on an ETA with criminal convictions, you could be refused entry to Australia. If you have had any criminal convictions in any country, you should obtain police checks and other relevant character documents then apply for a Visitor visa (subclass 600), rather than an ETA to be assessed against the character requirements. If you do, the result will be the same and your credit card will be charged again. This means that the application is one of a small number of applications that cannot be approved over the internet due to checks required by the Australian Government.
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